What is real customer service? Panera Bread in Perimeter wouldn't know it if it got scaulded with hot soup!!!

                     Today I went to a Panera Bread location accross the street from Perimeter Mall here in Dunwoody Georgia. I simply ordered a small bread bowl of french onion soup and I was told that the bread for the bowls was not ready and if I wouldn't mind waiting. After ten minutes I walked up to the counter where I was asked if I could wait and my soup was still sitting there! For those that know me I AM A GERMAPHOBE!!!!!!" I could just imagine people walking by and breathing on my food and anyone that knows food service all food should be served at 150 degrees! They let my soup just sit there!!!!
                       When I expressed my concerns to one of the people working there he shrugged his shoulders and then asked if I would like the soup warmed up? I said "I can look at it and it's cold, I want new soup." He immediatly threw it away obviously in disgust that I will not settle for cold soup. After the bread was out, the store manager brought my soup to my table and it still was not in a bread bowl! I began to fish the croutons out of the soup and then I over heard the young man ( who couldn't have been more than 19 years old) talk to the manager about how I asked for new soup and then mimicked me talking about how I didn't want soup that had been sitting.
                        I walked up to the front counter with the soup and I told the manager "I asked for soup in a bread bowl, not for what I was given to me in a cup. I also did not ask the opinion of your coworker talking mess about how I asked for fresh soup in a bread bowl! If he has the right to talk crap about me after I've paid my money then I deserve to ask for my money back!"

                         The manager was very nice and handed me my money right back while another Panera Bread employee tried to offer me a pastry and I would not accept anything else. I said " I should demand an apology but I will go and spend my money somewhere else!" And then I left with a forced smile.

                         I work in retail. I know how irritable standing on your feet all day can make a person. When people ask me a millions question after I've provided an accurate answer and still don't buy anything, I would never want a customer to tell me "they would rather spend their money somewhere else!" Because they can and I'm sure they have but not because I gave them an attitude or wouldn't do something that is apart of my job just because I didn't feel like it!

                         So I went to Five Guys  a little ways down the shopping center complex. I could have gone to some of the other places around but all the sudden I wanted a good burger! I walked in the door and got a very warm hello with a smile. I grabbed a few peanuts which I thought was a really good idea to give customers a little something to munch on while they wait. By the time I sat down my order was ready and was exactly what I ordered! It was so good and I was in and out in ten minutes!

                         Good customer service isn't hard to find. It finds those who really want money and want people to come to them over and over again! What's the secret weapon? Great and outstanding customer service! Every business should take note!!!

Is anyone else praying for Bobbi Christina Brown?

I have never met "Crissy" but my heart practically bleeds for the girl! EVERYONE CALM DOWN AND GIVE THE GIRL A BREAK!!!! I pray for her peace to be restored and for her to become happy again because when I watch the show "The Houstons: on our own", I wish everyone would just leave her alone!!!! I wish I knew her so I could tell her "do you need to come and stay with me?" Just so she could get some rest! Bobbi, if you ever come accross this message, "you are loved and have a lot of people in your corner! God is with you and His hand is on you because not everyone walks away from car accidents. I've been through 5 myself and only had a whiplash to show for it. God is watching over you!

ET Online/ November 28, 2012, 5:06 PM

Bobbi Kristina Brown in crash that sent car off the road

• Bobbi Kristina Brown, daughter of the late Whitney Houston,  was cited by police after being involved in a car accident Wednesday in which the vehicle left the road and traveled down an embankment.

Police in the Atlanta suburb of Alpharetta confirmed to ET that a passerby called 911 just before noon to report that the black Chevrolet Camaro had veered off the road and traveled through a wooded area, striking trees before eventually coming to a stop.
"The investigation revealed the driver lost control and the vehicle left Beaver Creek Road on the east side and traveled down an embankment," a police statement said. Damage to the vehicle was described in the statement as "moderate."
Upon the initial arrival, officers say they found Bobbi Christina standing beside the vehicle and she was uninjured. "Our officer completed an official accident report and issued a traffic citation to Ms. Brown for the offense of failure to maintain lane," the police statement said. 

OMG! That's why I'm natural! Relaxers are linked to fibroids!!!

Black Women, Warning to Stop Using Hair Relaxers, Linked to Fibroids [VIDEO]

November 26th, 2012 AT2W Staff

Photo: rippdemup.com

Black Women, Warning to Stop Using Hair Relaxers, Linked to Fibroids [VIDEO]

There’s some startling news coming from a new study in the American Journal of Epidemiology. The study says hair relaxers are linked to uterine fibroids and to young girls early as puberty.

When we think about this, it really brings to light why black women need to embrace the ever growing culture of going natural with their hair. We have always felt relaxers caused issues for our type of hair but who would have known that fibroids was a huge problem because of hair relaxers.

The study continues to state that:

Scientists followed more than 23,000 pre-menopausal Black American women from 1997 to 2009 and found that the two- to three-times higher rate of fibroids among black women may be linked to chemical exposure through scalp lesions and burns resulting from relaxers.

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London Fletcher is now saved! Hallelujah!

Celebrity News: Redskins' London Fletcher Surrendered His Life to Jesus Christ

11:05 AM Ms. Chandler

NFL linebacker, London Fletcher talks about difficult times in his life before making it as a superstar athlete.  London Fletcher lost his 19 year-old sister who was raped, beaten and murdered, then his mother could not cope and allegedly suffered severe depression.   London Fletcher opens up about why he made a wise decision to surrender his life to Jesus Christ.

The average Sport's celebrity would be ashamed to profess salvation, especially in this age when many of them have allegedly sold their souls to the Devil for fame and fortune, but-London Fletcher is not ashamed to admit he is a child of God.   Fletcher shares his testimony of not only losing his sister and dealing with his mother not being able to cope with her loss, but he admits he had an anger issue and dealt with it by playing football.  He is man enough to admit he did not know how to control his temper and almost lost his life during an argument with a neighbor, but God protected him and allowed him to live.  Although, he signed a million dollar contract, after winning a scholarship to play football for a college university team, then signed his first contract as a free agent with the St. Louis Rams help winning them a few Superbowl's, it did not make him feel complete and he was still angry.  Eventually, Jesus spoke to London Fletcher's heart and when He accepted Jesus into his heart, he finally found peace and joy, something fame and fortune could never give him.

London Fletcher's testimony reveals how great God is.  Jesus Christ is powerful and He is the only One who can take away any rage you may feel deep within your soul.  So, whether you suffered a loss or just angry, because you feel life has treated you unfair, because of how people mistreated you, the only way to erase the anger and sadness you feel is through Jesus Christ.  Only Jesus can make you feel complete, it does not matter who you are, your race, background or age, Jesus wants your soul.  After listening to London Fletcher's testimony, please go straight to our salvation page and accept Christ into your life.  God bless and love you.

My guilty pleasure!

I love fragrance but did you know that what you smell effects your body? Think of it, when you smell a pastry like Cinnabon don't you get hungry for one? Well I smelled the most pure fragrane oil of MRYHH today that I am going to use in my next lotion. In ancient times MRYHH was used topically to treat pain for arthritis, mental tension and its gentle light aroma was used in aromatherapy as a stress reliever. I admit there is something calming and soothing about it...I kept researching and learned that MYRHH was also used in ancient times as embalming fluid for the dead! As a wonderful preserver MYRHH is masculine in fragrance but soft enough for a woman to use. Don't worry, though this natural substance has no harmful side effects or any negative effects what so ever!

What is your favorite fragrance that is a guilty pleasure?